Fastest way to reach us: email support@pulselyf.app — we read every message and typically reply within 1–2 business days.
Subscriptions are managed through the App Store or Google Play, not inside PulseLyf. On iPhone: Settings → your name → Subscriptions → PulseLyf → Cancel. On Android: Play Store → Menu → Subscriptions → PulseLyf → Cancel. Cancelling stops future renewals — you keep access until the current billing period ends.
This is usually a short sync delay between the store and our server — it should resolve within a minute of purchase. If it's still showing after a few minutes, email us at support@pulselyf.app with your purchase date and the email/account you used — we'll fix it directly.
Use the "Restore Purchases" option on the paywall screen first. If that doesn't resolve it, email us with the account email on both devices and we'll look into it.
See our dedicated account deletion page for instructions, or email support@pulselyf.app directly.
Please tell us — this directly helps us improve the app. Email support@pulselyf.app with as much detail as you can (what screen, what happened, what you expected).
For questions about our Terms of Service or Privacy Policy, see those pages directly, or email privacy@pulselyf.app for privacy/data questions specifically.